Contact and grievances
Last updated 5 November 2026.
Who runs Shortlist
Shortlist is run by Cruscible. GST: not registered.
Support
Email support@cruscible.com. Tell us what you were doing and the address of the page; a job site that does not work is the most useful thing you can report. We reply within 2 working days.
Grievance officer
For a complaint about the service, a payment, or how your personal data is handled, contact our grievance officer: support@cruscible.com. We acknowledge every complaint within 48 hours and aim to resolve it within 30 days, and we tell you the outcome in writing.
Your data
To get a copy of your data, correct it, or have it deleted, write to the same address, or use Dashboard, Account, where you can delete your account yourself. The privacy policy explains what we keep.