Terms of service

Last updated 5 November 2026. These terms are an agreement between you and Cruscible ("we", "us"), who runs Shortlist: the browser extension, the website at shortlist.cruscible.com and the paid plans.

1. What Shortlist does

Shortlist helps you decide which jobs fit your experience and prepare applications for them. It scores job postings against the profile you provide, drafts resumes, cover letters and form answers from that profile, and fills application forms in your browser. You review everything it prepares. It does not submit an application without your explicit permission for that task.

Scores, resumes, letters and answers are produced with AI and can be wrong or incomplete. A score is not a prediction of whether you will be hired, and no one can promise that a resume passes an employer's tracking system. Check what you send: you are responsible for every application made in your name.

2. Who can use it

You must be at least 18 years old and able to enter into a contract. You may use Shortlist only for your own job search.

3. Your account

You sign in with a link sent to your email. Keep access to that email and to any connected browser secure, and tell us at support@cruscible.com if you think someone else has used your account. One account is for one person.

4. Using job sites and other services

Shortlist works on websites run by others: LinkedIn, company career sites and application systems such as Workday or Greenhouse. Those sites have their own terms, and you are responsible for following them, including any limits on automated use. Use the extension the way a person would: on jobs you are interested in, at a normal pace.

You must not use Shortlist to send false information about yourself, to apply in someone else's name, to collect other people's data, or to overload or disrupt any website, including ours.

5. Your content

Your profile, resumes, letters and answers belong to you. You let us process them only to provide Shortlist to you, as described in the privacy policy. We do not sell them, and we do not use them to train AI models; we ask our AI provider to route requests only to model providers that say they do not train on them.

6. Plans, prices and limits

Shortlist has a free plan and paid plans, with the monthly limits shown on the pricing page. A pass gives a paid plan for the number of days shown and does not renew by itself. A subscription, where offered, renews each period until you cancel it. Top-ups add extra job scores that do not expire. Prices are in Indian rupees or US dollars. GST is not charged: we are not registered for GST.

Limits reset each calendar month. Paid features may change; if we change what a paid plan includes, the change applies from your next payment, never to a period you have already paid for.

7. Refunds and cancellation

See the refund and cancellation policy.

8. Free Pro and promotional codes

Free Pro and promotional codes give a paid plan for a limited time at no cost. They have no cash value, cannot be transferred, and may be withdrawn if they are misused.

9. Availability

We work to keep Shortlist available but cannot guarantee it is uninterrupted or error-free. Job sites change their pages, and some may stop working with the extension until we update it. We may change or stop features, and will give notice before stopping a paid feature you are using.

10. Ending your use

You can stop using Shortlist and delete your account at any time from Dashboard, Account. We may suspend or close an account that breaks these terms, after telling you why where we can.

11. Limitation of liability

Shortlist is provided as it is. To the extent the law allows, we are not liable for indirect or consequential losses, including lost job opportunities, and our total liability to you is limited to the amount you paid us in the three months before the claim. Nothing in these terms limits rights you have under consumer protection law.

12. Law and disputes

These terms are governed by the laws of India. Disputes are subject to the courts in Chennai, Tamil Nadu. Before going to court, please raise the issue with our grievance officer (see contact and grievances); we acknowledge complaints within 48 hours and aim to resolve them within 30 days.

13. Changes to these terms

We may update these terms. The date at the top shows when they last changed; we will tell signed-in users about important changes before they take effect.

14. Contact

Cruscible. Email support@cruscible.com.